Consumers across the globe desire humanized experiences when navigating the insurance industry

Duck Creek Technologies launches the second edition of the Global Consumer Insurance Insights survey of over 2,000 global consumers, aimed at refining the strategies that bring insurers closer to consumers worldwide

Boston / London, May 09, 2023 (GLOBE NEWSWIRE) — Duck Creek Technologies, the intelligent solutions provider defining the future of property and casualty (P&C) and general insurance, has proudly published its second annual benchmark survey, the 2023 Global Consumer Insurance Insights. The survey reveals strong demand from global consumers for humanized insurance purchasing, switching and communication experiences through digital channels.

The 2023 wave of research – which is being launched at the Duck Creek Technologies Formation ‘23 event for customers and partners from May 8-10, was conducted independently by Research in Finance for Duck Creek Technologies and surveyed over 2,000 policyholders across 13 countries, all of whom held at least one insurance policy.

Aimed at refining the strategies that bring insurers closer to consumers worldwide, this year’s survey is more extensive than the inaugural 2022 edition, with more questions and responses from policyholders across more countries. The survey provides insights for carriers, reflecting consumer preferences and awareness of innovation opportunities, purchasing, and communication methods.

Key findings from the survey include:

 

  • 93% of consumers are confident they have the proper coverage, irrespective of which channel they used to purchase the insurance policy.
  • Once a policy is in place, 44% of consumers prefer human interaction (2022: 35%). At the same time, however, interest in app/WhatsApp usage for buying and switching insurance also increased year-over-year.
  • 46% of global consumers are unaware of embedded insurance. Of those who were aware (37%), almost half said they trust it because of product or retailer quality. Those who do not trust it (26%) find embedded insurance unnecessary and expensive. Those who are unsure (29%) require more information, having had little experience with embedded insurance.

The survey reveals significant positives for insurance providers and clearly shows they are getting it right in many areas. However, it also highlights areas where insurers must reflect and improve further – including bolstering global consumer confidence and trust in insurance.

According to Jess Keeney, Chief Product & Technology Officer at Duck Creek, “As the insurance industry continues to evolve, it is crucial for providers to listen to the needs and preferences of their customers. The 2023 Duck Creek Technologies benchmark survey provides invaluable insights into consumer behaviors and trends, highlighting the areas where insurers can maximize accessibility, accelerate speed to market, and differentiate competitively.”

While the survey shows that carriers around the world are responding quickly to consumer demand for more relevant and timely products and services, it also reveals that a significant number of consumers prefer a humanized experience when interacting with their insurance providers. This emphasizes the importance of exploring ground-breaking and varying communication options to meet the needs of diverse customers.

Keeney adds, “It is encouraging to see that despite the challenging economic environment, people are re-evaluating their insurance needs and considering a wider range of products. Mobile and gadget insurance, travel insurance, and embedded insurance are being purchased more frequently than other types of insurance.

Duck Creek’s 2023 survey is a vital resource for insurance providers, offering unique insights into customer perceptions and highlighting the next opportunities for innovation. We urge providers to delve deeply into the results and continue pushing the frontiers of the insurance industry forward.”

Research in Finance Head of Research, Karen Scott, added, “In the insurance industry, listening to consumers is essential for success. As the Global Consumer Insurance Insights Survey 2023 demonstrates, primary research capturing changing behaviors, user feedback, and satisfaction is invaluable to help inform insurance company strategies, new product development, marketing, and communications plans. Insurers now have access to significant data sets to compare year-on-year, creating a true benchmark series of reports we are proud to support. Ultimately, insurers who prioritize listening to and understanding their consumers will come out on top.”

The 2023 Global Consumer Insurance Insights Survey highlights four key calls to action for insurers:

  1. Maximize accessibility of insurance products to consumers across channels
  2. Accelerate speed to market with the SaaS model
  3. Humanize the consumer experience through digital channels
  4. Leverage the SaaS ecosystem to differentiate competitively

Download the 2023 Global Consumer Insurance Insights Survey here.

About Duck Creek Technologies
Duck Creek Technologies is the intelligent solutions provider defining the future of the property and casualty (P&C) and general insurance industry. We are the platform upon which modern insurance systems are built, enabling the industry to capitalize on the power of the cloud to run agile, intelligent, and evergreen operations. Authenticity, purpose, and transparency are core to Duck Creek, and we believe insurance should be there for individuals and businesses when, where, and how they need it most. Our market-leading solutions are available on a standalone basis or as a full suite, and all are available via Duck Creek OnDemand. Visit www.duckcreek.com to learn more. Follow Duck Creek on our social channels for the latest information – LinkedIn and Twitter.

Drake Manning
Duck Creek Technologies
+1 860 877 3609
drake.manning@duckcreek.com
GlobeNewswire Distribution ID 8833259

African governments harness education data to reverse learning crisis

EkoEXCEL Situation Room

EkoEXCEL Situation Room

LONDON, May 09, 2023 (GLOBE NEWSWIRE) — African education leaders travelling to London to showcase NewGlobe-supported transformational public educational programs at the prestigious Education World Forum (EWF), May 8 – 10.

Harnessing education data to drive learning transformation will be a key takeaway for the global education community at EWF, the biggest gathering of education ministers in the world.

They face what World Bank Education Director, Jaime Saavedra, calls, “the most serious crisis in education in 100 years.”

Data from the World Bank shows global Learning Poverty – defined as the percentage of 10-year-olds unable to read a simple sentence – in low and middle-income countries has increased from 50% to 70% while in Sub-Saharan Africa it is 90%.

Despite such enormous challenges, NewGlobe-supported programs in Nigeria, Liberia, Rwanda, and Manipur (India) are leading the way in the use of education data-led solutions to Learning Poverty.

The success stories of the EKOEXCEL, EdoBEST, BayelsaPRIME, KwaraLEARN, Bridge Liberia, RwandaEQUIP, and STAR Education programs will be on display at EWF. All are seeing huge improvements in learning outcomes.

Underpinning their success is a data-driven structured pedagogy, independently assessed in Kenya in a study led by Nobel Prize winning economist Professor Michael Kremer. It confirmed learning gains among the “largest ever measured in international education.”

The EKOEXCEL program in Lagos State, Nigeria is an exemplary case of using data-driven solutions to reverse Learning Poverty. One of the program’s initiatives, the ‘Situation Room’ will be on display at EWF.

The Situation Room visualizes data from all 1012 primary schools in Lagos State, offering powerful insights. Using NewGlobe’s Spotlight software, gives education leaders access to key data in real time – empowering the government to make informed interventions.

Lagos State Education Commissioner, Folashade Adefisayo said:

“If there are any problems in schools, we are able to track them, so people going there to solve the problem have a lot of data in their hands; they would know how many children and teachers there are, whether the head teacher is at school and whether students are having learning difficulties in a subject.”

Within eight weeks of EKOEXCEL’s launch, literacy learning rates measured three times faster, and numeracy two times faster, than schools not in the program.

EWF promises to inspire governments to harness education data to reshape education and overcome Learning Poverty, with visionary African governments leading.

For additional information, contact: marek.pruszewicz@newglobe.education

GlobeNewswire Distribution ID 1000808910

Encryptus Unveils the Largest Payout Network at Coindesk Consensus

LITHUANIA, EUROPE / ACCESSWIRE / May 8, 2023 / Encryptus, a leading cryptocurrency solutions provider, announced during Coindesk’s Consensus event the launch of industry leading payout product, which allows crypto exchanges, wallet providers, Web3, Gaming and other B2C crypto companies to off-ramp to Bank Wires, Mobile Wallets, Mobile Top-ups and Gift Cards with API’s.The payout network has coverage in 79 Countries for Bank Wires in 41 currencies, 39 countries for Mobile Wallets and 115+ countries for mobile top ups and gift cards. There are over 7,500 different types of gift cards and prepaid airtime of 307 Mobile operators globally available with Encryptus’s payouts. Popular Mobile Wallets like AliPay, GoCash and M-Pesa are among the few available.

As part of its commitment to regulatory compliance, Encryptus does not provide off ramps to sanctioned countries and clients. In addition the services are not available to residents and citizens of the US, Canada and Japan due to the regulatory landscape. The payout product is particularly beneficial for users looking to cash out crypto to fiat (national currencies) to their own bank accounts or purchase gift cards or mobile plans in over 100 countries. The payouts combined will be available in 98 currencies. The services are available via APIs but the company will unveil their widget soon.

Encryptus’ payout product is fully automated, with compliance monitoring tools to identify PEP and Sanctioned users and dirty coins via coin monitoring being integrated into its APIs.

“We are excited to launch our payouts; QuickRemit. Our payout network is not just the largest but offers the widest form of payments in the crypto industry. The API offers payout as a service and also keeps compliance as a core offering. Our vision is to further expand our payout coverage with a commitment to reduce the costs of payouts for the users” said Shantnoo Saxsena, CEO of Encryptus.

Shantnoo further explained that true crypto adoption will not happen with good pay-in networks, but with an extension to multiple payouts. Exchanges and crypto companies must not just focus on bringing users to their platform, but they must offer their users enough freedom to cash out.

Encryptus has aggressively priced the global bank wires for a flat fee of 1.5% and have a revenue share reserve from this amount for their partners. The accepted crypto would only be USDT and USDC.

The company promises to simplify global mobile wallet payouts and business payments in the upcoming upgrade.

Overall, the launch of the new payout product by Encryptus represents a significant milestone in the evolution of blockchain-based payments solutions. The need of the hour is to provide a secure, automated, and affordable way to off-ramp crypto holdings into various forms of payments. Encryptus is helping to further expand the adoption of cryptocurrencies and drive innovation in the fintech industry.

Twitter: https://twitter.com/EncryptusGlobal
LinkedIn: https://www.linkedin.com/company/encryptus/
Website: https://encryptus.io/

Please free to contact Abhi@encryptus.io for any queries.

SOURCE: Encryptus

Mosa Meat Prepares for Market Entry by Opening Largest Cultivated Meat Campus in the World to date and Working with Two Michelin-starred Chef Hans van Wolde

MAASTRICHT, The Netherlands, May 08, 2023 (GLOBE NEWSWIRE) — Mosa Meat, the pioneers in the cultivated meat space that grow beef directly from animal cells, opened a new 2,760 square metre (29,708 square feet) scale-up facility in Maastricht on Monday. This fourth facility completes the new Mosa C.A.M.P.U.S. or Center for Advanced Meat Production, Upscaling, and Sustainability for a total footprint of 7,340 square metres (79,007 square feet).

Monday’s program included a ribbon cutting ceremony with the Mayor of Maastricht Annemarie Penn-te Strake, the Governor of Limburg Emile Roemer, and the Mosa Meat team, a cultivated burger cooking demonstration by Chef Hans van Wolde, and tours of the new facility. A select group of 50 investors, journalists and value chain partners from around the world attended the event. The new facility will start the first production runs in a matter of days.

Mosa Meat CEO Maarten Bosch said: “As this scale-up facility comes online next month, we will have the capacity to make tens of thousands of cultivated hamburgers. The facility is designed to grow as demand increases with regulatory approvals and regional market entries, up to hundreds of thousands of cultivated hamburgers per year. And in combination with our contract manufacturer in Singapore, even a lot more. We are excited to debut this great tasting hamburger today that even hardcore carnivores will love.” 

Mosa Meat Co-founder & CSO Dr. Mark Post said: “When we introduced cultivated meat to the world, we predicted it would take 10 years to create a consumer product. Now, almost exactly 10 years later, we have a consumer product that we can start making in larger quantities and that we can start serving to consumers in Singapore, pending regulatory approval” said Mark Post, co-founder and Chief Scientific Officer of Mosa Meat.

Chef Hans van Wolden said: “When I first tried a Mosa Burger as part of the internal development team, I was blown away by the beefy taste and the amazing mouthfeel of the beef fat. It gave me goosebumps. I genuinely believe this new way of making beef can delight connoisseurs and casual beef lovers alike, while enjoying the positive benefits of cultivated beef from a sustainability perspective. I am excited to work with the Mosa Meat team to make future versions even better. 

ABOUT MOSA MEAT

Mosa Meat is a global food technology company pioneering a cleaner, kinder way of making real beef. Our founders introduced the world’s first cultivated beef hamburger in 2013, by growing it directly from cow cells. Founded in 2016, Mosa Meat is now scaling up production of the same beef that people love, but in a way that is better for people, animals, and the planet. A diverse and growing team of 165 food-loving problem-solvers, we are united in our mission to fundamentally reshape the global food system. Headquartered in Maastricht, The Netherlands, Mosa Meat is a privately held company backed by Blue Horizon, Bell Food Group, Nutreco, Mitsubishi Corporation, Leonardo DiCaprio and others. Follow Mosa Meat on Facebook, LinkedIn, Twitter and Instagram or visit mosameat.com to learn more about why people #cravechange.

For more information, reach out to press@mosameat.com.

Visual assets from the event will be loaded here by 17:00 CET on May 8th

https://drive.google.com/drive/folders/181Qd14IJ9QD55SfwarnohvzO5-rjxtHf

The general Mosa Meat press kit is here:

https://mosameat.com/press-kit

ABOUT CHEF HANS VAN WOLDE

Chef Hans is a Dutch 2-Michelin star chef who converted an old farmhouse outside Maastricht into his restaurant Brut172. Previouslyhe was the chef owner of 2-star restaurant Beluga in Maastricht and has been featured on TV shows like MasterChef and Snackmasters. He has formally joined Mosa Meat’s product development, sensory evaluation and recipe formulation team to complement Mosa Meat’s internal team of food scientists.

www.brut172.com

Attachments

Tim van de Rijdt
Mosa Meat
press@mosameat.com

GlobeNewswire Distribution ID 8834249

NGO urges public office holders to declare their assets

Fixing the Future, a Non-Governmental Organisation(NGO) has called on public officials to declare their assets, their spouses and that of their children under 21, in accordance with the constitution.

Mr Stanley Ekpa, Founder of the organisation gave the advice while addressing a news conference on Monday in Abuja.

Ekpa said it was important that all public officials to comply with the provisions of the Code of Conduct Bureau and Tribunal Act on full disclosure of assets and liabilities.

He said a survey on asset declaration compliance conducted by the organisation, revealed that more than 94 per cent of public officials do not disclose their assets fully.

He said that it was discovered that there were newer windows and complex channels for hiding proceeds of corruption, particularly through assets by proxy, block chain and real estate investment.

He said it was important to curtail corruption in public service, as it had continued to drain public finances, efficiency in governance and lower the standard of living in the country.

“We want to draw the attention of public officials within the constitutional contemplation of section 318, paragraph 19 part I and Part II of the fifth schedule of the Constitution of the Federal Republic of Nigeria (as amended).

“That the law requires all public officials, their spouses and their unmarried children under the age of 21 to declare their assets and liabilities in the asset declaration forms as prescribed by the Code of Conduct Bureau.

“We are bothered that unless our asset declaration and declared asset verification system is made efficient, contract and procurement corruption will continue unabated,’’ he said.

Ekpa also called on the media and Nigerians to support the Code of Conduct Bureau in achieving its statutory mandate by providing ‘whistle blowing’ information to the organisation.

He added that the organisation would partner all stakeholders to raise awareness with outing, incoming as well as existing public officials on the need to comply with the law.

“We need to know what they have before coming into office and when they are leaving because that is the only way to hold them accountable at the end of their tenure.

“This is the only way the country can make progress,”

Source: News Agency of Nigeria

NG-CARES on right track in supporting poor, vulnerable in Nigeria – World Bank

Prof. Foluso Okunmadewa, the World Bank Task Team Leader for Nigeria COVID-19 Action Recovery and Economic Stimulus (NG-CARES), says the programme is on the right track in supporting the poor and vulnerable groups in the country.

Okunmadewa stated this on Monday in Abuja, at a Ministerial Town Hall Meeting on NG-CARES Programme with Stakeholders, States and the FCT officials as well as beneficiaries to obtain and document information on achievements and challenges from direct beneficiaries.

He said the the bank was very proud to be a partner of the Federal and State Governments on the NG-CARES initiative.

He stated that so far there had been substantial results and evidence that this approach, this efforts is actually on the right track despite some of the challenges.

” We are actually very proud and of course excited to be part of this Ministerial Town Hall. We are quite happy when the Minister of State, Budget and National Planning, indicated that it is not only good to claim that there are results.

” Even though it was done by an Independent Verification Firm, it is also important to hear from the beneficiaries and particularly to do so in the presence of those who are in charge of delivering the results.

” I thought and I believe and that is also what we understand in the bank that it is the correct meaning of eye marking because when you do it in the presence of everyone then there is no dispute.

” And particularly if you bring the media in, then everybody will be able to confirm that this is reality of what has happened.”

Okunmadewa revealed that the World Bank was prepared to do an extension of the closing date which would be concluded in the next one week.

This, according to him, will allow the states to repurpose their resources apart from the ones that they have earned in the direction of other shops as well.

” It was not only COVID-19, we now have some other shops and fortunately the programme is designed in such a way that it can always help the state to respond to any vulnerability such as the one that happened recently on the flooding which affected a substantial number of states.”

Earlier, the National Coordinator of NG-CARES, Dr Abdulkarim Obaje, said the NG-CARES programme was a multi-sectoral programme intervention designed to bring immediate relief to the poor and vulnerable Nigerians that have suffered during the COVID-19 pandemic.

Obaje explained that the programme was a 750 million dollars facility from the world bank that should be implemented ordinarily for two years.

According to him, the programme covers two results areas and that is why it is multi-sectoral call social protection, food security and support for micro and small scale enterprise.

Obaje said that it was on record that the World Bank directors approved the NG-CARES programme on Dec. 14, 2020 and the Federal Executive Council approved the loan request on April 14, 2021.

” And just within a spate of one week thereafter the National Assembly approved it on April 21, 2021. This emphasised the urgency for this intervention at that critical time.”

The national coordinator commended the minister for his unwavering support towards the success of the programme.

Also, the Minister of State, Budget and National Planning, Prince Clem Agba, assured that the views and contributions of stakeholders and beneficiaries would be invaluable in government efforts to build a socially inclusive nation.

” We will not rest on our oars in reaching out to Nigerians.

“The President Muhammadu Buhari administration will continue to strive and deliver development to Nigerians even if it has only a few seconds to hand over to the next administration.”

The News Agency of Nigeria (NAN) reports that NG-CARES Programme is a Federal Government initiative, supported by the World Bank and implemented in all 36 States and FCT.

The Programme aims to expand access to livelihood support and food security services and grants for poor and vulnerable households and firms.

Source: News Agency of Nigeria