Stevie® Awards Announce Winners in 18th Annual Stevie® Awards for Sales & Customer Service

Winners Announced in 18th Annual Stevie® Awards for Sales & Customer Service
The Stevie Awards

Winners in the 18th annual Stevie® Awards for Sales & Customer Service, recognized as the world’s top customer service awards and sales awards, were unveiled on April 12 during a gala ceremony in Las Vegas, Nevada USA.

FAIRFAX, Va., April 15, 2024 (GLOBE NEWSWIRE) — Winners in the 18th annual Stevie® Awards for Sales & Customer Service, recognized as the world’s top customer service awards and sales awards, were unveiled on Friday night at a gala ceremony in Las Vegas, Nevada USA, attended by more than 400 executives from around the world.

The complete list of Stevie Winners by category is available at http://www.StevieAwards.com/Sales.

The 10 most-honored organizations in the 2024 Stevie Awards for Sales & Customer Service received Grand (“best in show”) Stevie Award trophies. Nominees were not able to apply for Grand Stevie Awards directly. Winners were determined by a points system based on the total number of awards won, as well as having the highest average score in selected categories.

DP DHL Worldwide, with 13 Gold, 18 Silver, and 14 Bronze Stevie Award wins, was the most honored organization this year, earning the top Grand Stevie Award trophy. In descending order, the organizations below were presented with Grand Stevie Award trophies in the 2024 Stevie Awards for Sales & Customer Service on behalf of themselves and/or clients. There was a ninth-place tie between Toco Warranty and Purpol Marketing Limited.

  1. DP DHL (Worldwide), 96 points
  2. IBM (Armonk, NY USA), 64 points
  3. Support Services Group, Inc. (Waco, TX USA), 49 points
  4. Allianz Services Pvt Ltd (Trivandrum, Kerala, India), 39 points
  5. Sales Partnerships, Inc. (Broomfield, CO USA), 38.5 points
  6. UPMC Health Plan (Pittsburgh, PA USA), 31 points
  7. Blackhawk Network (Pleasanton, CA USA), 26 points
  8. VIZIO Inc. (Irvine, CA USA), 22 points
  9. Toco Warranty ( Los Angeles, CA USA), 19 points
    Purpol Marketing Limited (Chippenham, United Kingdom), 19 points

Other notable winners with three Gold Stevie Awards include Alight Solutions (Lincolnshire, IL USA), Optum (Eden Prairie, MN USA), and WNS (Holdings) Limited (Mumbai, India).

Organizations winning a combination of five or more Gold, Silver, or Bronze Stevie Awards include TransPerfect Translations, New York, NY USA (eight), VMWare (Broadcom) Palo Alto, CA USA (seven), Intuit, Toronto, Canada (seven), Avetta, Lehi, UT USA (seven), SAP, Worldwide (seven), ValueSelling Associates, Inc., Carlsbad, CA USA (six), Element Electronics, Winnsboro, SC USA (six), Voya Financial, New York, NY USA (six), CivicPlus, Manhattan, KS USA (five), Capital Rx, New York, NY USA (five), Datasite, Minneapolis, MN USA (five), Inspiro, Makati City, Philippines (five), Loveholidays, London, UK (five), OpenGov, San Francisco, CA USA (five), QNB Finansbank, Istanbul, Turkey (five), and Qualitest Group, Bridgewater, NJ USA (five).

More than 2,300 nominations from organizations of all sizes and in virtually every industry were evaluated in this year’s competition. Winners were determined by the average scores of more than 200 professionals worldwide in seven specialized judging committees.

Entries were considered in more than 60 categories for customer service and contact center achievements, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 60 categories for sales and business development achievements, ranging from Sales Director of the Year to Sales Training Practice of the Year, and Achievement in Sales Automation; and categories to recognize new products and services and solution providers, among others.

Winners in one special category, the Sales Partnerships Ethics in Sales Award, were also announced and recognized at the April 12 ceremony. This award recognizes organizations for best practices and achievements in demonstrating the highest ethical standards in the sales industry. Integrity Solutions of Nashville, TN USA is the Gold Stevie winner in this category. The Silver winners are Better Way Health (Kennesaw, GA USA), Stateside Affairs (Manasquan, NJ USA), and Desiderate (New South Wales, Australia). Bronze Stevie winners are Alright Retiree Health Solutions (Chicago, IL USA), Belkins (Dover, DE USA), Rootstack (Panama), Shell International Aviation (Makati, Philippines), TCN (St. George, UT USA), and Yuksekbilgili Egitim & Danismanli (Istanbul, Turkey).

Winners of the 2024 People’s Choice Stevie® Awards for Favorite Customer Service, announced on April 4, were also honored at the April 12 awards gala. People’s Choice Stevie Award winners receive the coveted crystal People’s Choice Stevie Award, which is determined by a worldwide public vote.

The presentations were broadcast live via Vimeo and are available to watch online.

Nominations for the 2025 edition of the Stevie Awards for Sales & Customer Service will be accepted starting this July. The entry kit may be requested at http://www.StevieAwards.com/Sales.

About the Stevie Awards
Stevie Awards are conferred in nine programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Great Employers, the Stevie Awards for Women in Business, the Stevie Awards for Sales & Customer Service, and the new Stevie Awards for Technology Excellence. Stevie Awards competitions receive more than 12,000 entries annually from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.

Sponsors of the 18th annual Stevie Awards for Sales & Customer Service include Sales Partnerships, Inc. Support Services Group, Inc., and ValueSelling Associates, Inc.

Media Contact:
Nina Moore
+1 (703) 547-8389
Nina@StevieAwards.com

A photo accompanying this announcement is available at https://www.globenewswire.com/NewsRoom/AttachmentNg/e0520bf9-f814-4189-9d3f-b3a1f8a31877

GlobeNewswire Distribution ID 9089907

NSI takes Metrology Act to Omaheke


The Namibian Standards Institution on Tuesday, during their stakeholder awareness campaign, engaged representatives of the Omaheke Region on the newly enacted Metrology Act, Act 5 of 2022.

The meeting at Gobabis attracted stakeholders from government institutions and business people including farmers from the region, with the aim of creating awareness of the new Act before its implementation.

Omaheke Regional Governor Pijoo Nganate, who was the keynote speaker, highlighted the importance of the new Act to Omaheke as a region and how it will transform the regional economy to the benefit of its people, especially farmers.

‘Metrology encompasses the principles in our daily lives, from the weight of the cattle we raise to the distance our goods travel across borders. Metrology ensures that these measurements are accurate, reliable and standardised,’ he noted.

Nganate furthermore indicated that because the region is known for its cattle farming, precision in measurement is crucial.

‘Accurate measurements of l
ivestock health, feed quantities and milk production are crucial for maximising productivity and ensuring animal welfare. The new Metrology Act will provide farmers with the tools and standards necessary to make informed decisions and optimise their farming practices, leading to increased efficiency and profitability,’ Nganate said.

The governor urged all stakeholders to familiarise themselves with the new Act and embrace the opportunities it will present in the region and the country at large.

‘This legislation is more than just numbers and standards, it is about ensuring a bright and prosperous future for our livestock farming and industrial community,’ he said.

Simasiku Matali, the head of metrology at the Namibian Standards Institution indicated that the new Act is aimed at informing and capacitating the nation on changes to the metrology legal framework. On administration and enforcement related matters, he also shared that they are engaging all stakeholders in the 14 regions of Namibia.

‘The Act cam
e at a time when Namibia is experiencing a growing need for accelerated metrology services and regulatory framework as a result of domestic and international market access,’ he said.

Source: The Namibia Press Agency

Iipumbu emphasises SEZ Bill’s importance for economic growth


The Minister of Industrialisation and Trade, Lucia Iipumbu, has emphasised the importance of ensuring that the Special Economic Zones (SEZ) Bill is fit for purpose and guarantees that an avenue for value addition is created to generate jobs.

According to the minister, the establishment of SEZ can significantly boost industrialisation, enhance export capabilities, and stimulate economic growth, especially as Namibia readies itself to participate fully in the Africa Continental Free Trade Area (AfCFTA).

Adopted in August 2022, the SEZ Policy includes a provision for both fiscal and non-fiscal investment incentives for various investment categories such as exporters and manufacturers.

Iipumbu, who was speaking at stakeholder consultations on the drafting of the SEZ policy, national informal economy, startups and entrepreneurship development policy in Walvis Bay on Monday, noted that these legislations are key in shaping the economic dimension of Namibia which can ultimately result in significant growth and de
velopment of the country.

‘Firstly, SEZs have over the years proven to be a catalyst for economic transformation around the globe, which is done through creating specific areas with favourable business conditions and incentives advanced by government, in order to boost and attract both domestic and foreign investments, foster innovation, and generate employment opportunities,’ the minister said.

It is for this reason that the ministry embarked on a journey to tailor the SEZ concept to Namibia’s unique needs and aspirations in order to eventually have it as a law to replace the Economic Processing Zone (EPZ) regime, which has thus far brought about various challenges.

Erongo hosts 3 981 business establishments, of which 3 286 were characterised as micro establishments, 453 as small establishments and 195 as medium establishments respectively.

Governor Neville Andre Itope said that only 47 establishments in the region constitute large establishments.

‘Therefore, it becomes important that our engagements ar
e focused on advancing these businesses, to help them grow by creating a conducive and enabling legislation, operational environment that will eventually stimulate optimal growth and investment of these and future prospective ones,’ he added.

Source: The Namibia Press Agency

Namibia Local Content Conference commences at Lderitz


Shepherdstree managing partner Ekkehard Friedrick highlighted Namibia’s oil discovery success rate on Tuesday, saying the country has an 86 per cent success rate in terms of exploration compared to the global average of 30 per cent.

Friedrick made the remarks during a presentation held as part of the Namibia Local Content Conference in Lderitz on Tuesday, saying Namibia’s oil discoveries offshore are progressing at a rapid rate.

‘We are moving at an unprecedented rate. That can be good but can also be bad because we might be taking shortcuts that we are not aware of in terms of environmental laws and so on, but if we do this correct, we have the opportunities to create wealth because we have a low population,’ he said during his presentation on the topic ‘The Namibian Oil and Gas story – globally significant finds vs. local opportunity.’

He added that Namibia in 2023 was part of the four top countries in the world in terms of oil discovery.

John Ferraz, an executive for projects at the Edward Nathan Sonne
nbergs law firm said more opportunities for entrepreneurs lie in supporting the oil and gas industry and urged them to form joint ventures.

‘When you consider the range of services needed to support those teams at sea and when the vessels come in is massive. Even supplying water to those who are on sea working is a business opportunity on its own, I know there are a lot of local content policies that drive manufacturing, but I will say to Namibians concentrate on joint ventures, concentrate on low capital requirements for entry into these opportunities,’ he stressed.

Ferraz added that it is important that Namibia sends a message to investors that local content provides an enabling and supporting environment and is not a barrier.

‘The oil and gas industry is an opportunity for celebration and not for tribulation. You are not starting an industry, you are joining an existing industry. It might be seen that in the oil and gas industry, local content is an issue and it is not. Investors want two things – certa
inty and to keep their costs down. Their rules are clear as long the rules do not present a barrier,’ he said.

The three-day conference is aimed at providing a platform for dialogue, collaboration and the exchange of ideas that will shape the future of the oil and gas industry.

The conference is being held under the theme ‘Empowering Namibia’s energy ambitions by connecting industries and indigenous talent’ and about 300 people from Namibia, Angola, Nigeria, Dubai, South Africa and England are taking part in the conference hosted by the Namibia Chamber of Commerce and Industry and Antila Consultancy.

Source: The Namibia Press Agency

Private Sector Participation in Energy Sector Growing

Addis Ababa: The desire and involvement of the private sector in Ethiopia’s energy sector has been growing, Water and Energy State Minister Sultan Welle said.

In an exclusive interview with ENA, the state minister stated that the participation of the private sector is crucial to the nation’s energy demand and to provide energy for countries in the region.

Accordingly, the Ethiopian government has, for instance, signed an agreement recently with AMEA Power, one of the fastest growing renewable energy companies in the region, to generate about 300MW which is an onshore wind project in the Somali region.

The Aysha wind energy project, which is being developed in partnership with Dongfang Electric and LAFTO Turbine Technologies, is also poised to become the largest wind energy project in the Horn of Africa, Sultan noted.

Regarding other ongoing projects, the state minister said the 150 megawatts Corbetti Geothermal Power Project and the Tulu Moyo geothermal projects are clear manifestation of the growing tren
d of the private sector participation in energy generation.

For him, the recently launched National Sustainable Energy Development Strategy (N-SEDS) will also help to attract more private actors in the sector.

N-SEDS seeks to achieve energy access and social equity, economic growth and competitiveness, energy efficiency and conservation, energy security and resilience and environmental sustainability.

Moreover, the establishment of the Petroleum and Energy Authority is a big step and will play a pivotal role in the increase of the private sector in the nation’s energy sector, he pointed out.

“When we see the private sector engagement, there are actors who have been in successive talks with us as the desire to engage in Ethiopia’s energy sector has been also growing from the Arab world, Europe, Asia, among others,” the state minister elaborated.

Ethiopia has abundant renewable energy resources and the potential to generate over 60,000 megawatts (MW) of electric power from hydroelectric, wind, solar, and g
eothermal sources.

Source: Ethiopian News Agency

Otjiwarongo’s political leadership at each other’s throats


Otjozondjupa Region Governor, James Uerikua on Tuesday rubbished accusations from the Otjiwarongo Municipality, accusing him of interfering in its development projects and activities.

Uerikua in the presence of several political leaders from the region explained to Mayor Gottlieb Shivute shortly after a meeting that his appointment is higher than that of the mayor as he represents the president in the region.

‘I am therefore not interfering in anything, but as the regional head of Otjozondjupa, I have the right to advise the local authorities,’ the governor said.

The Otjiwarongo Municipality’s political leadership last Friday issued a media statement accusing Uerikua of interfering in its development activities and claiming that he wants to create the impression that he initiated projects that were actually conceptualised by the municipality.

These include the recent resuscitation of the Biomass Industrial Park, which Uerikua visited along with a delegation of biomass specialists from Germany on 08 April
this year.

Shivute also expressed dismay over remarks Uerikua and the Otjiwarongo Constituency Councillor Marlayn Mbakera made at a media briefing on 04 April, where the governor tasked the municipality to urgently rename Lothar Von Trotha Street and accused them of not prioritising the renaming.

Mbakera at the time also lashed out at the municipality councillors on potholes which she said are visible in every street in the town and has become a major concern to all road users.

She described the situation as an injustice to Otjiwarongo residents and said the local authority should serve the community with dedication.

This, according to Shivute, is aimed at portraying the councillors as visionless leaders who are incapable of running the affairs of the town.

Mbakera on her part on Tuesday said she is empowered by the Regional Council Act of 1992 which states that she can assist any local authority council in performing its powers, duties and functions.

Mbakera is also the Otjozondjupa Regional Council ch
airperson.

Source: The Namibia Press Agency